ProQual Level 2 Diploma in Healthcare and Social Care Support Skills
The ProQual Level 2 Diploma in Healthcare and Social Care Support Skills is a nationally recognized, Ofqual-regulated qualification designed for individuals seeking to build a solid foundation in the health and social care sector. Whether you’re starting your career or currently working in a support role, this diploma provides the essential knowledge, practical skills, and workplace competence required to deliver high-quality, person-centred care.This qualification is ideal for those working in a wide range of care settings, including residential care, domiciliary care, hospitals, community support, and mental health services.
The ProQual Level 2 Diploma is fully assignment-based—there are no exams—making it accessible and flexible for those who prefer practical learning. It is internationally recognized and serves as a stepping stone to higher-level qualifications, such as the Level 3 Award or Diploma in Health and Social Care, enabling continued professional development and career progression.
Who Should Choose this Course?
The ProQual Level 2 Diploma in Healthcare and Social Care Support Skills is ideal for individuals at the early stages of their career in the health and social care sector, as well as those already working in support roles who wish to formalize their skills with a recognized qualification. This diploma supports both career entry and professional development.
This course is perfect for:
- Aspiring Healthcare and Social Care Professionals
Individuals with little or no prior experience who are looking to start a career in a high-demand, rewarding sector. - Entry-Level Care Workers
Those currently employed in roles such as care assistants, support workers, or healthcare aides and seeking formal recognition of their skills and experience. - Volunteers and Informal Carers
Individuals with unpaid experience supporting others—such as family members or community service users—who want to transition into a professional care role. - Career Changers
Professionals from other sectors looking to switch to a meaningful and stable career in health or social care. - School or College Leavers
Young adults seeking their first qualification in the care industry to help them secure employment or further education. - Those Without Prior Qualifications
This diploma does not require formal academic achievements, making it accessible to learners who are committed to making a difference in others’ lives through care.
Whether you’re entering the workforce, changing careers, or aiming to grow in your current role, the ProQual Level 2 Diploma is a flexible, supportive, and career-focused choice that opens doors to employment and further training in the care sector.
Course Overview
Awarding Body: ProQual
Course Level: Level 2
Average Completion Time:
3 to 6 Months
Credit Hours:37
Evidence & Assignment Based
Inspire Institute of Technologies is Approved Satellite Centre of ProQual
Qualification Structure
To achieve the ProQual Level 2 Diploma in Healthcare and Social Care Support Skills; Candidates must achieve a minimum of 37 credits: a minimum of 25credits must be from the Level 2 units and the remaining 12 credits can be from any combination of units from the Level 2 or Level 3 or Level 4 units
| Sr# | Unit Title | Credit Value | GLH |
|---|---|---|---|
| 1 | Implement person centred approaches in health and social care | 5 | 33 |
| 2 | Principles of safeguarding and protection in health and social care | 3 | 26 |
| 3 | Assist in the administration of medication | 4 | 25 |
| 4 | Carry out personal hygiene for individuals unable to care for themselves | 3 | 23 |
| 5 | Support individuals with speech and language disorders to develop their communication skills | 4 | 28 |
| 6 | Perform the non-scrubbed circulating role for perioperative procedures | 3 | 23 |
| 7 | Minimise the risk of infection when transporting and storing healthcare waste | 3 | 20 |
| 8 | Assist in the issuing of prescribed items | 3 | 15 |
| 9 | Assist in the manufacture and assembly of medicinal products | 7 | 20 |
| 10 | Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products | 10 | 40 |
| 11 | Support individuals to carry out their own health care procedures | 2 | 15 |
| 12 | Provide support for therapy sessions | 2 | 14 |
| 13 | Contribute to the discharge of individuals to carers | 2 | 14 |
| 14 | Paediatric Emergency First Aid | 1 | 10 |
| 15 | Introduction to communication in health, social care or children’s and young people’s settings | 3 | 23 |
| 16 | Support individuals to meet personal care needs | 2 | 16 |
| 17 | Contribute to the safe use of medical devices in the perioperative environment | 4 | 29 |
| 18 | Causes and Spread of Infection | 2 | 20 |
| 19 | Prepare documentation, materials, components and other items for the preparation of aseptic products | 6 | 10 |
| 20 | Introduction to duty of care in health, social care or children’s and young people’s settings | 1 | 9 |
| 21 | Provide support for mobility | 2 | 14 |
| 22 | Assist others to plan presentations | 2 | 16 |
| 23 | Order Routine Pharmaceutical Stock | 3 | 11 |
| 24 | Dementia Awareness | 2 | 17 |
| 25 | Move and position individuals in accordance with their plan of care | 4 | 26 |
| 26 | Support individuals to manage continence | 3 | 19 |
| 27 | Handle information in health and social care settings | 1 | 10 |
| 28 | The role of the health and social care worker | 2 | 14 |
| 29 | Obtain and test specimens from individuals | 2 | 12 |
| 30 | Prepare individuals for healthcare activities | 3 | 17 |
| 31 | Assist in planning and evaluating learning activities | 3 | 22 |
| 32 | Assist the practitioner to carry out health care activities | 2 | 13 |
| 33 | Minimise the risk of infection during the removal of used linen | 2 | 15 |
| 34 | Inform an individual of discharge arrangements | 2 | 13 |
| 35 | Understand the context of supporting individuals with learning disabilities | 4 | 35 |
| 36 | Select and wear appropriate personal protective equipment for work in health care settings | 2 | 15 |
| 37 | Monitor and maintain the environment and resources during and after clinical / therapeutic activities | 3 | 20 |
| 38 | Prepare and dress for scrubbed clinical roles | 4 | 28 |
| 39 | Care for individuals with naso-gastric tubes | 3 | 20 |
| 40 | The principles of Infection Prevention and Contro | 3 | 30 |
| 41 | Assist with the provision of a pharmacy service to meet individuals’ needs | 3 | 10 |
| 42 | Contribute to the effectiveness of teams | 3 | 5 |
| 43 | Introduction to personal development in health, social care or children’s and young people’s settings | 3 | 23 |
| 44 | Support individuals who are distressed | 3 | 21 |
| 45 | Support individuals undergoing healthcare activities | 3 | 22 |
| 46 | Prepare equipment for intraoperative cell salvage blood processing | 4 | 26 |
| 47 | Assist in receiving, handling and dispatching clinical specimens | 2 | 17 |
| 48 | Assist in the sale of medicines and products | 8 | 50 |
| 49 | Receive Pharmaceutical Stock | 3 | 9 |
| 50 | Prepare aseptic products | 10 | 40 |
| 51 | Prepare and apply dressings and drains to individuals in the perioperative environment | 2 | 18 |
| 52 | Planning and Monitoring Work | 2 | 8 |
| 53 | Cleaning, Decontamination and Waste Management | 2 | 20 |
| 54 | Ensure your own Actions Reduce risks to Health and Safety | 2 | 8 |
| 55 | Introduction to equality and inclusion in health, social care or children’s and young people’s settings | 2 | 20 |
| 56 | Provide agreed support for foot care | 3 | 23 |
| 57 | Contribute to health and safety in health and social care | 4 | 33 |
| 58 | Support independence in the tasks of daily living | 5 | 33 |
| 59 | Prepare equipment for intraoperative cell salvage blood collection | 2 | 17 |
| 60 | Maintaining quality standards in the health sector | 1 | 8 |
| 61 | Emergency First Aid Skills | 1 | 10 |
| 62 | Assemble prescribed items | 3 | 15 |
| 63 | Support participation in learning and development activities | 3 | 23 |
| 64 | Provide support for sleep | 2 | 13 |
| 65 | Remove wound closure materials | 3 | 24 |
| 66 | Support individuals to eat and drink | 2 | 15 |
| 67 | Undertake agreed pressure area care | 4 | 30 |
| 68 | Meet food safety requirements when providing food and drink for individuals | 2 | 15 |
| 69 | Understand loss and grief in end of life care | 3 | 22 |
| 70 | Understand how to work in end of life care | 3 | 28 |
Level 3 Units
| Sr# | Unit Title | Credit Value | GLH |
|---|---|---|---|
| 1 | Work with babies and young children to promote their development and learning | 6 | 45 |
| 2 | Engage in personal development in health, social care or children’s and young people’s settings | 3 | 10 |
| 3 | Support individuals with multiple conditions and/or disabilities | 4 | 31 |
| 4 | Support individuals who are bereaved | 4 | 30 |
| 5 | Prepare for and carry out extended feeding techniques | 4 | 27 |
| 6 | Provide support to continue recommended therapies | 3 | 20 |
| 7 | Insert and secure nasogastric tubes | 4 | 30 |
| 8 | Develop positive relationships with children and young people | 4 | 30 |
| 9 | Provide advice and information to enable parents to promote the health and well-being of their newborn babies | 3 | 22 |
| 10 | Facilitate and monitor housing and accommodation services to support individuals with mental health needs | 5 | 32 |
| 11 | Collaborate in the assessment of environmental and social support in the community | 4 | 23 |
| 12 | Influencing Others at Work | 1 | 6 |
| 13 | Care for the physical and nutritional needs of babies and young children | 6 | 45 |
| 14 | Support families who have a child with a disability | 3 | 23 |
| 15 | Support individuals to manage their finances | 3 | 20 |
| 16 | Obtain venous blood samples | 3 | 24 |
| 17 | Implement therapeutic group activities | 4 | 25 |
| 18 | Collate and communicate health information to individuals | 3 | 20 |
| 19 | Provide information and advice to individuals on eating to maintain optimum nutritional status | 5 | 38 |
| 20 | Assist in the implementation of programmes to increase mobility, movement and functional independence | 4 | 28 |
| 21 | Receive and handle clinical specimens within the sterile field | 4 | 30 |
| 22 | Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery | 5 | 38 |
| 23 | Make recommendations for the use of physical resources in a health setting | 5 | 33 |
| 24 | Maintaining quality standards in the health sector | 2 | 13 |
| 25 | Understand Models of Disability | 3 | 26 |
| 26 | Support individuals to access and use services and facilities | 4 | 25 |
| 27 | Promote and implement health and safety in health and social care | 6 | 43 |
| 28 | Support young people with a disability to make the transition into adulthood | 5 | 40 |
| 29 | Understand mental well-being and mental health promotion | 3 | 14 |
| 30 | Carry out vision screening | 4 | 27 |
| 31 | Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services | 5 | 35 |
| 32 | Implement hydrotherapy programmes for individuals and groups | 5 | 35 |
| 33 | Deliver exercise sessions to improve individuals’ health and wellbeing | 5 | 32 |
| 34 | Provide support to the surgical team when preparing individuals for operative and invasive procedures | 4 | 32 |
| 35 | Facilitate person centred assessment, planning, implementation and review | 6 | 45 |
| 36 | Work in partnership with families to support individuals | 4 | 27 |
| 37 | Support individuals to develop and run support groups | 3 | 24 |
| 38 | Monitor own work practice in health, social care or children’s and young people’s settings | 3 | 20 |
| 39 | Perform first line calibration on clinical equipment to ensure it is fit for use | 3 | 20 |
| 40 | Monitor and review individuals progress in relation to maintaining optimum nutritional status | 3 | 26 |
| 41 | Give presentations to groups | 4 | 26 |
| 42 | Support individuals in undertaking their chosen activities | 4 | 24 |
| 43 | Control the use of physical resources in a health setting | 3 | 25 |
| 44 | Support children and young people experiencing transitions | 3 | 28 |
| 45 | Promote communication in health, social care or children’s and young people’s settings | 3 | 10 |
| 46 | Contribute to the prevention of aggressive and abusive behaviour of people | 4 | 26 |
| 47 | Service improvement in the health sector | 3 | 20 |
| 48 | Understand the process and experience of dementia | 3 | 22 |
| 49 | Understand Physical Disability | 3 | 22 |
| 50 | Support individuals with a learning disability to access healthcare | 3 | 25 |
| 51 | Undertake urethral catheterisation processes | 4 | 28 |
| 52 | Promote good practice in handling information in health and social care settings | 2 | 16 |
| 53 | Understand mental health problems | 3 | 14 |
| 54 | Perform routine Electrocardiograph ECG Procedures | 4 | 30 |
| 55 | Undertake treatments and dressings of lesions and wounds | 4 | 25 |
| 56 | Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs | 6 | 37 |
| 57 | Administer oral nutritional products to individuals | 5 | 35 |
| 58 | Promote effective communication with individuals with sensory loss | 4 | 30 |
| 59 | Work with other professionals and agencies to support individuals with physical disability | 3 | 23 |
| 60 | Support individuals to access housing and accommodation services | 4 | 24 |
| 61 | Identify information requirements in a health context | 4 | 30 |
| 62 | Prepare and reproduce permanent radiographic images | 4 | 23 |
| 63 | Develop and prepare speech and language therapy resources for alternative and augmentative communication AAC use | 4 | 25 |
| 64 | Carry out wound drainage care | 4 | 32 |
| 65 | Prepare and provide surgical instrumentation and supplementary items for the surgical team | 6 | 43 |
| 66 | Care for a newly born baby when the mother is unable to do so | 4 | 32 |
| 67 | Understand Child and Young Person Development | 4 | 30 |
| 68 | Provide support to maintain and develop skills for everyday life | 4 | 28 |
| 69 | Facilitate learning and development activities to meet individual needs and preferences | 5 | 35 |
| 70 | Enable individuals with behavioural difficulties to develop strategies to change their behaviour | 8 | 41 |
| 71 | Reprocess endoscopy equipment | 4 | 30 |
| 72 | Support individuals with cognition and learning difficulties | 5 | 34 |
| 73 | Assist in testing individuals’ abilities prior to planning physical activities | 5 | 38 |
| 74 | Support individuals to manage dysphagia | 5 | 35 |
| 75 | Provide advice on foot care for individuals with diabetes | 3 | 23 |
| 76 | Transport, transfer and position individuals and equipment within the perioperative environment | 5 | 32 |
| 77 | Understand Sensory Loss | 3 | 21 |
| 78 | Support families who are affected by Acquired Brain Injury | 3 | 30 |
| 79 | Support individuals during a period of change | 4 | 29 |
| 80 | Perform intravenous cannulation | 4 | 34 |
| 81 | Care for individuals with urethral catheters | 4 | 30 |
| 82 | Conduct routine maintenance on clinical equipment | 4 | 30 |
| 83 | Assist and support individuals to use alternative and augmentative communication systems _AAC | 5 | 35 |
| 84 | Measure and record individuals’ body fluid balance in a perioperative environment | 4 | 23 |
| 85 | Support parents/carers to interact with and care for their newborn baby | 4 | 30 |
| 86 | Deliver training through demonstration and instruction | 3 | 21 |
| 87 | Principles for implementing duty of care in health, social care or children’s and young people’s settings | 1 | 5 |
| 88 | Promote Child and Young Person Development | 3 | 25 |
| 89 | Develop and sustain effective working relationships with staff in other agencies | 4 | 24 |
| 90 | Undertake physiological measurements | 3 | 23 |
| 91 | Undertake stoma care | 4 | 30 |
| 92 | Assure the effective functioning of radiographic image processing equipment | 4 | 25 |
| 93 | Operate equipment for intraoperative cell salvage blood collection | 5 | 40 |
| 94 | Advise and inform individuals on managing their condition | 5 | 31 |
| 95 | Assist others to monitor individuals’ progress in managing dysphagia | 5 | 38 |
| 96 | Support carers to meet the care needs of individuals | 5 | 30 |
| 97 | Maintain pharmaceutical stock | 3 | 4 |
| 98 | Anatomy and Physiology for Maternity Support Workers | 2 | 20 |
| 99 | Receive prescriptions from individuals | 3 | 15 |
| 100 | Understand how to support individuals with autistic spectrum conditions | 3 | 28 |
| 101 | Support Individuals with Specific Communication Needs | 5 | 35 |
| 102 | Obtain and test capillary blood samples | 4 | 30 |
| 103 | Support individuals at the end of life | 7 | 53 |
| 104 | Contribute to effective multidisciplinary team working | 3 | 20 |
| 105 | Analyse and present health related data and information | 4 | 30 |
| 106 | Remove wound drains | 4 | 27 |
| 107 | Develop activities and materials to enable individuals to reach specific communication goals | 5 | 38 |
| 108 | Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process | 5 | 39 |
| 109 | Support parents/carers and those in a parental role to care for babies during their first year | 5 | 36 |
| 110 | Obtain a client history | 3 | 22 |
| 111 | Manage the availability of physical resources to meet service delivery needs in a health setting | 5 | 33 |
| 112 | Administer medication to individuals, and monitor the effects | 5 | 30 |
| 113 | Assist in the Issuing of Pharmaceutical Stock | 4 | 5 |
| 114 | Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check | 4 | 11 |
| 115 | Promote equality and inclusion in health, social care or children’s and young people’s settings | 2 | 8 |
| 116 | Understand the impact of Acquired Brain Injury on individuals | 3 | 28 |
| 117 | Support individuals to live at home | 4 | 25 |
| 118 | Promote person centred approaches in health and social care | 6 | 41 |
| 119 | Undertake tissue viability risk assessments | 3 | 26 |
| 120 | Interact with and support individuals using telecommunications | 5 | 36 |
| 121 | Manufacture equipment or medical devices for individuals within healthcare | 4 | 30 |
| 122 | Provide support for individuals with communication and interaction difficulties | 5 | 39 |
| 123 | Monitor individuals’ progress in relation to managing their body weight and nutrition | 3 | 26 |
| 124 | Assist in implementing treatment programmes for individuals with severely reduced movement/mobility | 5 | 29 |
| 125 | Assist in the delivery of perioperative care and support to individuals | 4 | 31 |
Level 4 Units
| Sr# | Unit Title | Credit Value | GLH |
|---|---|---|---|
| 1 | Support disabled children and young people and those with specific requirements | 6 | 45 |
| 2 | Enable children and young people to understand their health and well-being | 5 | 38 |
| 3 | Develop and agree individualised care plans for babies and families | 5 | 38 |
Who Should Take this Course?
The ProQual Level 2 Diploma in Healthcare and Social Care Support Skills is designed for individuals who are either entering the healthcare and social care sector or currently working in entry-level care roles. This qualification is suitable for those who wish to enhance their skills and gain formal recognition of their abilities.
Ideal candidates for this course include:
- New Entrants to the Care Sector
Individuals looking to start a career in healthcare or social care and gain essential skills for working in a variety of care settings. - Care Assistants and Support Workers
Those already employed in care roles but without formal qualifications, seeking to advance their careers and improve their expertise. - Volunteers and Informal Carers
People who have experience providing care or support informally and wish to transition into professional, paid care roles. - Individuals Changing Careers
Professionals looking to move into healthcare and social care from another field, with a focus on gaining practical, industry-recognized qualifications. - School or College Leavers
Young adults seeking a foundational qualification that will prepare them for entry-level care positions or further study in the care sector.
This course is accessible to all individuals who are eager to develop their skills, demonstrate competence, and contribute meaningfully to the wellbeing of others in healthcare and social care environments.
Course Benefits
The ProQual Level 2 Diploma in Healthcare and Social Care Support Skills offers numerous advantages for individuals looking to establish or advance their careers in healthcare and social care. This qualification provides practical skills, career opportunities, and a recognized credential that enhances your professional standing.
Key Benefits:
Ofqual Regulated and Widely Recognized
The qualification is Ofqual-regulated, ensuring that it meets rigorous educational and industry standards. This recognition makes it respected by employers across the UK and internationally.
Comprehensive Skill Development
Gain hands-on experience and knowledge in essential areas like person-centred care, communication, safeguarding, health and safety, and supporting individuals with specific needs. These skills are highly valued across all healthcare settings.
100% Assignment-Based Assessment
The course is entirely assignment-based, meaning there are no exams. This practical approach allows you to showcase your competence through real-world tasks, making it ideal for those who prefer learning through application rather than traditional exams.
Flexible and Learner-Centered
The qualification allows for flexible study options, so you can balance your learning with work or personal commitments. You can progress at your own pace, with support from experienced assessors throughout the process.
Career Progression Opportunities
The Level 2 Diploma is a great starting point for individuals looking to gain employment in the healthcare and social care sectors. Additionally, it opens the door to further studies, such as the ProQual Level 3 Diploma in Healthcare and Social Care Support Skills, enabling you to pursue senior roles in the future.
Workplace-Based Learning
The diploma includes workplace-based evidence, allowing you to apply what you learn in real care environments, enhancing your skills and making you job-ready upon completion.
International Recognition
The ProQual Level 2 Diploma is recognized globally, providing you with opportunities to work in healthcare and social care settings around the world.
Increased Employability
By completing this qualification, you will enhance your resume and improve your chances of securing employment in a competitive job market, whether in residential care, community services, or healthcare settings.
Personal Development
The course helps build professional confidence and competence, empowering you to provide high-quality care and contribute to improved outcomes for service users.
Eligibility Criteria
The ProQual Level 3 Certificate in Healthcare and Social Care Support Skills is designed to be accessible, practical, and inclusive, making it ideal for individuals with a genuine interest in delivering quality care and support services
Minimum Age Requirement:Applicants must be 18 years or older to enroll in this qualification.
No Prior Qualifications Needed: There are no formal qualifications required to join this course, making it accessible for individuals looking to start or progress in a career in healthcare and social care.
Basic Literacy and Numeracy Skills:Applicants should have a basic understanding of literacy and numeracy, as the course involves written assignments and practical assessments.
Relevant Experience: While no formal qualifications are required, applicants should have some relevant experience in healthcare, social care, or a related field. This could include work experience, volunteering, or informal caregiving.
Commitment to the Profession:A genuine commitment to providing high-quality care and improving the well-being of individuals is essential. Applicants should be motivated to work in healthcare and social care, with a focus on supporting others in a compassionate and professional manner.
Current Role:This course is ideal for those working in entry-level roles such as care assistants, support workers, or healthcare aides, or for individuals seeking to enter the healthcare and social care workforce.
The Qualification Process
Here is a step-by-step guide to help you understand the entire journey from pre-registration to certification:
- Self-Assessment:
Before beginning the course, learners are required to complete a self-assessment to identify their current skills and experience in healthcare and social care. - Registration:
Once the self-assessment is completed and reviewed, you will need to register with the awarding body or your training provider. Registration includes submitting personal details, agreeing to the course terms, and ensuring that you meet the necessary eligibility criteria for enrollment in the qualification. - Evidence Submission:
Once evidence is submitted, your assessor will provide constructive feedback on your work, pointing out strengths, areas for improvement, and any additional work required. You may need to revise or enhance your submissions to ensure they meet the required standards for each unit or competency. - Feedback and Revision:
Once evidence is submitted, your assessor will provide constructive feedback on your work, pointing out strengths, areas for improvement, and any additional work required - Competence Evidence:
To successfully complete the qualification, learners must demonstrate competence in various healthcare and social care skills. This involves proving that you can apply the knowledge and skills you’ve acquired in real-world care environments. - Internal Quality Assurance (IQA):
After your evidence is assessed, it will go through internal quality assurance (IQA) to ensure the assessment process meets quality standards and is fair. The IQA will verify that the assessments are consistent, reliable, and adhere to the qualification requirements. - External Verification:
Once the IQA is complete, the evidence will undergo external verification by an independent external verifier from the awarding body. This ensures that the assessments have been conducted in accordance with national standards and that the qualification remains robust and credible. - Certification:
Upon successful completion of all assessments, evidence, and verification processes, you will receive your ProQual Level 2 Diploma in Healthcare and Social Care Support Skills certification. This official certificate will recognize your achievement and demonstrate your competence in healthcare and social care support roles.
By following this process, learners not only gain the necessary theoretical knowledge but also acquire practical, hands-on experience that ensures they are fully equipped to work in healthcare and social care settings.
