ProQual Level 2 Diploma in Healthcare and Social Care Support Skills 

The ProQual Level 2 Diploma in Healthcare and Social Care Support Skills is a nationally recognised qualification designed for individuals who want to begin or strengthen their career in the health and social care sector. This Ofqual‑regulated program provides learners with the essential knowledge and practical skills required to deliver safe, effective, and compassionate care across a variety of settings.

The course covers fundamental areas such as effective communication, safeguarding, infection control, equality and diversity, health and safety, and person‑centred care. Learners also gain valuable insights into supporting individuals with daily living needs, promoting dignity, and understanding the ethical responsibilities of care professionals. With a strong balance of theory and hands‑on training, this diploma ensures learners develop the competence and confidence needed to succeed in healthcare and social care support roles.

Whether you are a school leaver, career changer, or already working in the sector, the ProQual Level 2 Diploma in Healthcare and Social Care Support Skills offers a clear pathway to employment opportunities such as healthcare assistant, support worker, or care practitioner. It also serves as a stepping stone to higher‑level qualifications, enabling learners to progress into supervisory and management positions in the future.

Overview

Certifying Body

ProQual

Course Duration

6-12 Months

Evaluation

Assignments Based

Study Units

37-Units

Learning Mood

Online

Qualification Structure

To achieve the ProQual Level 2 Diploma in Healthcare and Social Care Support Skills;

Candidates must achieve a minimum of 37 credits:

  • 25 credits must be from the mandatory units;Plus
  • 12 credits From the Optional Units

Optional Units

  • Implement person centred approaches in health and social care
  • Principles of safeguarding and protection in health and social care
  • Assist in the administration of medication
  • Carry out personal hygiene for individuals unable to care for themselves
  • Support individuals with speech and language disorders to develop their communication skills
  • Perform the non-scrubbed circulating role for perioperative procedures
    Minimise the risk of infection when transporting and storing healthcare waste
  • Assist in the issuing of prescribed items
  • Assist in the manufacture and assembly of medicinal products
  • Assist in the preparation of documentation, materials and other items for
  • manufacture and assembly of medicinal products
  • Support individuals to carry out their own health care procedures
    Provide support for therapy sessions
  • Contribute to the discharge of individuals to carers
    Paediatric Emergency First Aid
  • Introduction to communication in health, social care or children’s and young people’s settings
  • Support individuals to meet personal care needs
  • Contribute to the safe use of medical devices in the perioperative environment
  • Causes and Spread of Infection
  • Prepare documentation, materials, components and other items for the preparation of aseptic products
  • Introduction to duty of care in health, social care or children’s and young people’s settings
  • Provide support for mobility
  • Assist others to plan presentations
  • Order Routine Pharmaceutical Stock
  • Dementia Awareness
  • Move and position individuals in accordance with their plan of care
  • Support individuals to manage continence
  • Handle information in health and social care settings
  • The role of the health and social care worker
  • Obtain and test specimens from individuals
  • Prepare individuals for healthcare activities
  • Assist in planning and evaluating learning activities
  • Assist the practitioner to carry out health care activities
  • Minimise the risk of infection during the removal of used linen
  • Inform an individual of discharge arrangements
  • Understand the context of supporting individuals with learning disabilities
  • Select and wear appropriate personal protective equipment for work in health care settings
  • Monitor and maintain the environment and resources during and after clinical / therapeutic activities
  • Prepare and dress for scrubbed clinical roles
  • Care for individuals with naso-gastric tubes
  • The principles of Infection Prevention and Contro
  • Assist with the provision of a pharmacy service to meet individuals’ needs
  • Contribute to the effectiveness of teams
  • Introduction to personal development in health, social care or children’s and young people’s settings
  • Support individuals who are distressed
  • Support individuals undergoing healthcare activities
  • Prepare equipment for intraoperative cell salvage blood processing
  • Assist in receiving, handling and dispatching clinical specimens
  • Assist in the sale of medicines and products
  • Receive Pharmaceutical Stock
  • Prepare aseptic products
  • Prepare and apply dressings and drains to individuals in the perioperative environment
  • Planning and Monitoring Work
  • Cleaning, Decontamination and Waste Management
  • Ensure your own Actions Reduce risks to Health and Safety
  • Introduction to equality and inclusion in health, social care or children’s and young people’s settings
  • Provide agreed support for foot care
  • Contribute to health and safety in health and social care
  • Support independence in the tasks of daily living
  • Prepare equipment for intraoperative cell salvage blood collection
  • Maintaining quality standards in the health sector
  • Emergency First Aid Skills
  • Assemble prescribed items
  • Support participation in learning and development activitie
  • Provide support for sleep
  • Remove wound closure materials
  • Support individuals to eat and drink
  • Undertake agreed pressure area care
  • Meet food safety requirements when providing food and drink for individuals
  • Understand loss and grief in end of life care
  • Understand how to work in end of life care

By successfully completing the ProQual Level 2 Diploma in Healthcare and Social Care Support Skills, learners will achieve the following learning outcomes:

  • Comprehensive Knowledge: Acquire a solid understanding of the principles and practices involved in healthcare and social care support, including communication skills, health and safety procedures, infection control, and person-centered care.
  • Effective Communication: Develop excellent communication skills to effectively interact with individuals, their families, and multidisciplinary teams, ensuring clear and accurate exchange of information while respecting confidentiality and privacy.
  • Health and Safety Competence: Demonstrate competence in implementing health and safety procedures, identifying potential risks, and promoting a safe environment for both individuals and care providers.
  • Person-Centered Care: Apply person-centered care approaches, recognizing and respecting the unique needs, preferences, and values of individuals, and promoting their autonomy, dignity, and well-being.
  • Safeguarding and Protection: Understand the importance of safeguarding and protecting individuals, recognizing signs of abuse or neglect, and knowing how to report concerns following established protocols.
  • Equality and Inclusion: Promote equality and inclusion, embracing diversity, respecting individuals’ rights, and challenging discrimination in healthcare and social care settings.
  • Mental Health Awareness: Gain a fundamental understanding of mental health and well-being, including common mental health conditions, their impact on individuals, and strategies for promoting positive mental health.
  • Practical Skills: Develop and demonstrate practical skills required in healthcare and social care support, such as assisting with personal care, moving and handling individuals safely, and providing emotional support.
  • Reflective Practice: Engage in reflective practice, evaluating personal performance, identifying areas for improvement, and continuously striving for professional development in the healthcare and social care field.
  • Ethical and Professional Conduct: Adhere to ethical standards and professional codes of conduct, demonstrating professionalism, integrity, and accountability in all aspects of healthcare and social care support.
Proqual approved Centre 768x526 1

Inspire Institute of Technologies is Approved Satellite Centre of ProQual

Entry Requirements

Entry Requirements

  • Candidates must be 16 years of age or above at the time of registration.
  • There are no strict formal qualification requirements; however, learners are expected to have a basic secondary education
  • As this is a competence-based qualification, learners should be working, volunteering, or undertaking a placement in a healthcare or social care setting.
  • Learners must have sufficient ability in reading, writing, speaking, and understanding English to complete assessments and portfolio requirements.

What You Need to Know

This diploma is ideal for school leavers, career changers, or individuals already working in entry‑level care roles who want to gain formal recognition and strengthen their skills in healthcare and social care support.

The course provides a solid foundation in essential care practices, including communication, safeguarding, infection control, and person‑centred support. It helps learners build confidence and competence to deliver safe and effective care.

  • Ofqual‑regulated and nationally recognised.
  • Develops practical skills for real‑world care environments.
  • Enhances employability in healthcare and social care sectors.
  • Provides a pathway to higher‑level qualifications.

Graduates can pursue roles such as healthcare assistant, support worker, care practitioner, or social care assistant in hospitals, residential homes, and community care services.

Learners can progress to advanced qualifications such as the ProQual Level 3 Award or Level 4 Certificate, and eventually Level 5 Diplomas in Leadership for Health and Social Care, opening doors to supervisory and management positions.

Yes. The ProQual Level 2 Diploma is Ofqual‑regulated, making it recognised across the UK and internationally, which supports career mobility and global opportunities in the care sector.

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