ProQual Level 2 Award in Healthcare and Social Care Support Skills
The ProQual Level 2 Award in Healthcare and Social Care Support Skills is an essential qualification for individuals looking to begin or enhance their career in the healthcare and social care sectors. Designed for those with minimal experience or those new to the industry, this Ofqual-regulated qualification provides foundational knowledge and practical skills required for supporting individuals in a variety of healthcare and social care settings.
This comprehensive course covers critical areas such as person-centred care, safeguarding, health and safety procedures, and communication skills, all of which are vital for delivering high-quality care services. The assignment-based approach ensures learners gain hands-on experience and can immediately apply their learning to real-world situations.
Ideal for those starting their careers in care support roles, the ProQual Level 2 Award offers flexibility, allowing learners to progress at their own pace while balancing work or other commitments. Upon successful completion, this globally recognized qualification opens doors to a wide range of entry-level roles in healthcare, making it the perfect stepping stone for future professional development.
Why Choose This Course?
The ProQual Level 2 Award in Healthcare and Social Care Support Skills is an ideal choice for individuals who are:
- New to the Healthcare or Social Care Sector: If you’re just starting your career in healthcare or social care, this qualification provides the foundational skills and knowledge needed to support individuals in care settings.
- Care Assistants or Support Workers: This course is designed for those already working in entry-level roles in healthcare or social care who wish to formalize their skills and gain a recognized qualification to enhance their career prospects.
- Aspiring Healthcare Professionals: Individuals who aspire to move into healthcare or social care roles and want to gain essential knowledge and experience in areas such as person-centred care, safeguarding, and health and safety.
- Adults Seeking a Career Change: For individuals looking to transition into a rewarding career in healthcare or social care, the ProQual Level 2 Award provides the skills necessary to get started in the field.
- Those with Limited Formal Qualifications: This qualification is perfect for individuals with limited formal qualifications but who possess a commitment to working in healthcare or social care. It provides a clear, practical learning path to gain the essential skills needed in the industry.
By completing this course, learners will build confidence in delivering high-quality care, while also opening up opportunities for further career advancement and professional development in the healthcare and social care sectors.
Course Overview
Awarding Body: ProQual
Course Level: Level 2
Average Completion Time:
2 to 4 Months
Credit Hours:6
Evidence & Assignment Based

Inspire Institute of Technologies is Approved Satellite Centre of ProQual
Qualification Structure
To achieve the ProQual Level 2 Award in Healthcare and Social Care Support Skills qualification candidates must achieve 6 credits from any combination of units.
Sr# | Unit Title | Credit Value | GLH |
---|---|---|---|
1 | Implement person centred approaches in health and social care | 5 | 33 |
2 | Principles of safeguarding and protection in health and social care | 3 | 26 |
3 | Assist in the administration of medication | 4 | 25 |
4 | Carry out personal hygiene for individuals unable to care for themselves | 3 | 23 |
5 | Support individuals with speech and language disorders to develop their communication skills | 4 | 28 |
6 | Perform the non-scrubbed circulating role for perioperative procedures | 3 | 23 |
7 | Minimise the risk of infection when transporting and storing healthcare waste | 3 | 20 |
8 | Assist in the issuing of prescribed items | 3 | 15 |
9 | Assist in the manufacture and assembly of medicinal products | 7 | 20 |
10 | Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products | 10 | 40 |
11 | Support individuals to carry out their own health care procedures | 2 | 15 |
12 | Provide support for therapy sessions | 2 | 14 |
13 | Contribute to the discharge of individuals to carers | 2 | 14 |
14 | Paediatric Emergency First Aid | 1 | 10 |
15 | Introduction to communication in health, social care or children’s and young people’s settings | 3 | 23 |
16 | Support individuals to meet personal care needs | 2 | 16 |
17 | Contribute to the safe use of medical devices in the perioperative environment | 4 | 29 |
18 | Causes and Spread of Infection | 2 | 20 |
19 | Prepare documentation, materials, components and other items for the preparation of aseptic products | 6 | 10 |
20 | Introduction to duty of care in health, social care or children’s and young people’s settings | 1 | 9 |
21 | Provide support for mobility | 2 | 14 |
22 | Assist others to plan presentations | 2 | 16 |
23 | Order Routine Pharmaceutical Stock | 3 | 11 |
24 | Dementia Awareness | 2 | 17 |
25 | Move and position individuals in accordance with their plan of care | 4 | 26 |
26 | Support individuals to manage continence | 3 | 19 |
27 | Handle information in health and social care settings | 1 | 10 |
28 | The role of the health and social care worker | 2 | 14 |
29 | Obtain and test specimens from individuals | 2 | 12 |
30 | Prepare individuals for healthcare activities | 3 | 17 |
31 | Assist in planning and evaluating learning activities | 3 | 22 |
32 | Assist the practitioner to carry out health care activities | 2 | 13 |
33 | Minimise the risk of infection during the removal of used linen | 2 | 15 |
34 | Inform an individual of discharge arrangements | 2 | 13 |
35 | Understand the context of supporting individuals with learning disabilities | 4 | 35 |
36 | Select and wear appropriate personal protective equipment for work in health care settings | 2 | 15 |
37 | Monitor and maintain the environment and resources during and after clinical / therapeutic activities | 3 | 20 |
38 | Prepare and dress for scrubbed clinical roles | 4 | 28 |
39 | Care for individuals with naso-gastric tubes | 3 | 20 |
40 | The principles of Infection Prevention and Contro | 3 | 30 |
41 | Assist with the provision of a pharmacy service to meet individuals’ needs | 3 | 10 |
42 | Contribute to the effectiveness of teams | 3 | 5 |
43 | Introduction to personal development in health, social care or children’s and young people’s settings | 3 | 23 |
44 | Support individuals who are distressed | 3 | 21 |
45 | Support individuals undergoing healthcare activities | 3 | 22 |
46 | Prepare equipment for intraoperative cell salvage blood processing | 4 | 26 |
47 | Assist in receiving, handling and dispatching clinical specimens | 2 | 17 |
48 | Assist in the sale of medicines and products | 8 | 50 |
49 | Receive Pharmaceutical Stock | 3 | 9 |
50 | Prepare aseptic products | 10 | 40 |
51 | Prepare and apply dressings and drains to individuals in the perioperative environment | 2 | 18 |
52 | Planning and Monitoring Work | 2 | 8 |
53 | Cleaning, Decontamination and Waste Management | 2 | 20 |
54 | Ensure your own Actions Reduce risks to Health and Safety | 2 | 8 |
55 | Introduction to equality and inclusion in health, social care or children’s and young people’s settings | 2 | 20 |
56 | Provide agreed support for foot care | 3 | 23 |
57 | Contribute to health and safety in health and social care | 4 | 33 |
58 | Support independence in the tasks of daily living | 5 | 33 |
59 | Prepare equipment for intraoperative cell salvage blood collection | 2 | 17 |
60 | Maintaining quality standards in the health sector | 1 | 8 |
61 | Emergency First Aid Skills | 1 | 10 |
62 | Assemble prescribed items | 3 | 15 |
63 | Support participation in learning and development activities | 3 | 23 |
64 | Provide support for sleep | 2 | 13 |
65 | Remove wound closure materials | 3 | 24 |
66 | Support individuals to eat and drink | 2 | 15 |
67 | Undertake agreed pressure area care | 4 | 30 |
68 | Meet food safety requirements when providing food and drink for individuals | 2 | 15 |
69 | Understand loss and grief in end of life care | 3 | 22 |
70 | Understand how to work in end of life care | 3 | 28 |
Who Should Take This Course?
The ProQual Level 2 Award in Healthcare and Social Care Support Skills is designed for individuals who are:
- Entry-Level Healthcare Workers: Those starting their career in healthcare or social care roles, such as care assistants, support workers, or personal care aides, can benefit from this qualification to formalize their skills and gain a solid foundation in the field.
- Aspiring Care Professionals: Individuals looking to enter the healthcare sector and develop essential skills such as person-centred care, safeguarding, and communication will find this course ideal for getting started in their chosen profession.
- Healthcare and Social Care Assistants: Those already working in entry-level positions in healthcare or social care settings can gain this certification to enhance their skills, improve their professional standing, and expand their career opportunities.
- Individuals Looking for a Career Change: This course is suitable for those wishing to transition into a career in healthcare or social care, offering an accessible route to gaining the essential knowledge and experience required to work in this sector.
- Those Without Formal Qualifications: If you lack formal qualifications but are eager to work in the healthcare or social care field, the ProQual Level 2 Award provides the perfect entry-level qualification to help you begin your journey in the industry.
By completing this course, learners will gain the practical skills and confidence needed to deliver quality care and support, while also increasing their employability and career progression potential in the healthcare and social care sectors.
Course Benefits
The ProQual Level 2 Award in Healthcare and Social Care Support Skills offers a range of significant benefits for individuals looking to build or enhance their careers in the healthcare and social care sectors. Here are the key advantages:
- Globally Recognized Qualification
This Ofqual-regulated qualification is recognized not just in the UK, but globally. It opens up career opportunities in healthcare and social care roles across different countries and healthcare settings. - Gain Practical Skills and Knowledge
The course provides essential knowledge in key areas such as person-centred care, safeguarding, and health and safety procedures, which are critical for those working in the healthcare and social care industries. You’ll gain hands-on experience and be able to apply your learning directly to your workplace. - Career Advancement
Completing this qualification can improve your career prospects by allowing you to take on more responsibilities in entry-level care roles or pursue higher-level qualifications. It helps position you as a committed and capable candidate for a variety of healthcare and social care positions. - Flexible, Assignment-Based Learning
This 100% assignment-based course means there are no exams to worry about. You can complete your learning at your own pace, fitting your studies around work and other personal commitments. This flexibility makes it easier for busy professionals to gain a qualification without interrupting their daily routine. - No Formal Qualifications Required
The ProQual Level 2 Award does not require you to have formal qualifications before enrolling. It’s perfect for individuals starting their career in healthcare and social care or those looking to formalize their on-the-job experience and gain a recognized credential. - Access to Further Qualifications
Upon successful completion, this qualification opens the door to higher-level courses, including Level 3 and Level 4 qualifications in healthcare and social care. It’s a great foundation if you plan to pursue advanced qualifications and progress within the sector. - Enhanced Employability
As healthcare and social care providers increasingly demand formally trained professionals, holding the ProQual Level 2 Award will give you a competitive edge in the job market. It demonstrates your commitment to the profession and shows that you have the fundamental skills to provide excellent care. - Improved Confidence and Competence
Completing this course will build your confidence in handling care scenarios, improving your ability to support individuals with diverse needs. You will gain the competence required to work effectively in healthcare or social care roles, benefiting both service users and your organization.
By earning the ProQual Level 2 Award in Healthcare and Social Care Support Skills, you’ll equip yourself with the skills, knowledge, and qualifications needed to start or advance your career in the healthcare and social care sectors.
Eligibility Criteria
To enroll in the ProQual Level 2 Award in Healthcare and Social Care Support Skills, candidates must meet the following eligibility criteria:
Minimum Age Requirement:Candidates must be 16 years or older at the time of enrollment to ensure they can effectively engage in the course content and assessments.
No Prior Qualifications Needed: No formal academic qualifications are required to enroll in this course. It is designed for individuals who may not have formal educational qualifications but are eager to gain the essential skills and knowledge required to work in healthcare and social care.
Basic Literacy and Numeracy Skills: Candidates should possess basic literacy and numeracy skills to understand the course materials and complete assessments. This is essential to ensure successful completion of the qualification.
Relevant Experience:While prior professional experience in healthcare or social care is not required, any practical experience in supporting individuals, caregiving, or related fields will be beneficial
Commitment to the Profession: A strong commitment to working in the healthcare or social care sector is crucial. The course requires dedication to learning and improving your skills in delivering high-quality care.
Current Role:This course is suitable for individuals currently working in entry-level positions in healthcare or social care, such as care assistants, support workers, or individuals aiming to pursue roles in these fields.
The Qualification Process
Here is a step-by-step guide to help you understand the entire journey from pre-registration to certification:
- Self-Assessment:
Before beginning the qualification, learners should conduct a self-assessment to evaluate their current skills, knowledge, and experience in healthcare and social care - Registration:
Once learners have completed their self-assessment and decided to pursue the qualification, the next step is registration with an accredited training provider. During the registration process, learners will provide their personal details, agree to the course terms, and receive the course materials. - Induction:
An induction session is held to familiarize learners with the qualification structure. During this session, learners will be introduced to the qualification framework, units of study, assessment and evidence submission requirements, and the course delivery format (e.g., online or in-person). They will also learn about key resources and available support, including access to tutors and mentors. - Evidence Submission:
This qualificationis primarily assessed through evidence submission, where learners must gather and submit evidence to demonstrate their competence in key healthcare and social care areas. This evidence can include written assignments, practical demonstrations or observations in a healthcare setting, case studies, reflective journals, or project work. - Feedback and Revision:
Once evidence is submitted, learners will receive feedback from their assessor. The feedback highlights areas where learners are performing well and where improvement is needed. If any evidence needs revision or clarification, learners will be given the opportunity to make adjustments and resubmit their work. - Internal Quality Assurance (IQA):
An internal quality assurer reviews the assessments to confirm they meet the necessary standards, checks the evidence for consistency and validity, and ensures the learner’s work aligns with the qualification’s requirements. - External Verification:
An external verifier from ProQual reviews the internal assessors’ work to ensure consistency across all learners. They conduct random checks of learner evidence, ensure compliance with ProQual’s standards, and validate the integrity of the assessment process. - Certification:
Upon successful completion of all assessments and verification steps, learners will receive their ProQual Level 2 Award in Healthcare and Social Care Support Skills certificate. This official qualification confirms that learners have acquired the essential knowledge and practical skills needed for healthcare and social care roles