ProQual Level 2 Award in Healthcare and Social Care Support Skills

The ProQual Level 2 Award in Healthcare and Social Care Support Skills is an Ofqual‑regulated qualification designed to provide learners with the essential skills and knowledge required to begin a career in the health and social care sector. This award is ideal for school leavers, career changers, or individuals already working in entry‑level roles who want to gain formal recognition and strengthen their professional abilities.

The course focuses on key areas such as effective communication, safeguarding, infection control, equality and diversity, health and safety, and person‑centred care. Learners will develop practical skills to support individuals with daily living needs while promoting dignity, respect, and ethical responsibility. With a strong emphasis on both theory and practical application, this qualification ensures learners are prepared to deliver safe, compassionate, and high‑quality care across a variety of settings, including hospitals, residential homes, and community services.

Completing the ProQual Level 2 Award in Healthcare and Social Care Support Skills opens doors to entry‑level positions such as healthcare assistant, support worker, or social care practitioner. It also provides a clear progression route to higher‑level qualifications, including Level 3 and Level 4 programs, enabling learners to advance into supervisory and management roles in the future.

Overview

Certifying Body

ProQual

Course Duration

4-6 Months

Evaluation

Assignments Based

Study Units

6-Units

Learning Mood

Online

Qualification Structure

To achieve the ProQual Level 2 Award in Healthcare and Social Care Support Skills .

 candidates must achieve 6 credits from Optional of units.

Optional Units

  • Implement person centred approaches in health and social care
  • Principles of safeguarding and protection in health and social care
  • Assist in the administration of medication
  • Carry out personal hygiene for individuals unable to care for themselves
  • Support individuals with speech and language disorders to develop their communication skills
  • Perform the non-scrubbed circulating role for perioperative procedures
  • Minimise the risk of infection when transporting and storing healthcare waste
  • Assist in the issuing of prescribed items
  • Assist in the manufacture and assembly of medicinal product
  • Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products
  • Support individuals to carry out their own health care procedures
  • Provide support for therapy sessions
  • Contribute to the discharge of individuals to carers
  • Paediatric Emergency First Aid
  • Introduction to communication in health, social care or children’s and young people’s settings
  • Support individuals to meet personal care needs
  • Contribute to the safe use of medical devices in the perioperative environment
  • Causes and Spread of Infection
  • Prepare documentation, materials, components and other items for the preparation of aseptic products
  • Introduction to duty of care in health, social care or children’s and young people’s settings
  • Provide support for mobility
  • Assist others to plan presentations
  • Order Routine Pharmaceutical Stock
  • Dementia Awareness
  • Move and position individuals in accordance with their plan of care
  • Support individuals to manage continence
  • Handle information in health and social care settings
  • The role of the health and social care worker
  • Obtain and test specimens from individuals
  • Prepare individuals for healthcare activities
  • Assist in planning and evaluating learning activities
  • Assist the practitioner to carry out health care activities
  • Minimise the risk of infection during the removal of used linen
  • Inform an individual of discharge arrangements
  • Understand the context of supporting individuals with learning disabilities
  • Select and wear appropriate personal protective equipment for work in health care settings
  • Monitor and maintain the environment and resources during and after clinical / therapeutic activities
  • Prepare and dress for scrubbed clinical roles
  • Care for individuals with naso-gastric tubes
  • The principles of Infection Prevention and Contro
  • Assist with the provision of a pharmacy service to meet individuals’ needs
  • Contribute to the effectiveness of teams
  • Introduction to personal development in health, social care or children’s and young people’s settings
  • Support individuals who are distressed
  • Support individuals undergoing healthcare activities
  • Prepare equipment for intraoperative cell salvage blood processing
  • Assist in receiving, handling and dispatching clinical specimens
  • Assist in the sale of medicines and products
  • Receive Pharmaceutical Stock
  • Prepare aseptic products
  • Prepare and apply dressings and drains to individuals in the perioperative environment
  • Planning and Monitoring Work
  • Cleaning, Decontamination and Waste Management
  • Ensure your own Actions Reduce risks to Health and Safety
  • Introduction to equality and inclusion in health, social care or children’s and young people’s settings
  • Provide agreed support for foot care
  • Contribute to health and safety in health and social care
  • Support independence in the tasks of daily living
  • Prepare equipment for intraoperative cell salvage blood collection
  • Maintaining quality standards in the health sector
  • Emergency First Aid Skills
  • Assemble prescribed items
  • Support participation in learning and development activities
  • Provide support for sleep
  • Remove wound closure materials
  • Support individuals to eat and drink
  • Undertake agreed pressure area care
  • Meet food safety requirements when providing food and drink for individuals
  • Understand loss and grief in end of life care
  • Understand how to work in end of life care

Upon completion of the ProQual Level 2 Award in Healthcare and Social Care Support Skills, learners will achieve the following learning outcomes:

  • Knowledge of Healthcare and Social Care Environment: Gain a comprehensive understanding of the healthcare and social care sector, including its key principles, values, policies, and regulations. Develop insights into the roles and responsibilities of healthcare and social care professionals.
  • Effective Communication: Enhance communication skills to establish positive and meaningful interactions with individuals receiving care, their families, and other healthcare professionals. Learn techniques to listen actively, convey information clearly, and adapt communication to different needs and preferences.
  • Health and Safety Procedures: Acquire knowledge of health and safety protocols and practices in healthcare and social care settings. Understand the importance of maintaining a safe and secure environment for individuals and staff. Learn how to identify and respond to potential hazards and emergency situations effectively.
  • Safeguarding Individuals: Gain an understanding of safeguarding principles and procedures to ensure the well-being and protection of vulnerable individuals. Learn how to recognize signs of abuse or neglect and take appropriate action, including reporting concerns and supporting individuals in crisis.
  • Person-Centered Care: Develop skills in providing person-centered care, focusing on the individual’s unique needs, preferences, and aspirations. Learn how to promote dignity, respect, and independence while supporting individuals with personal care, mobility, and daily activities.
  • Promoting Equality and Inclusion: Gain awareness of the importance of equality, diversity, and inclusion in healthcare and social care. Learn how to promote and uphold these principles while providing support, ensuring that individuals’ rights and choices are respected.
  • Collaboration and Teamwork: Understand the significance of collaborative working within the healthcare and social care sector. Learn how to effectively communicate and work as part of a team, maintaining positive relationships with colleagues, professionals from other disciplines, and external stakeholders.
  • Reflective Practice and Continuous Learning: Develop the skills of self-reflection and self-evaluation to continuously improve personal practice and enhance professional development. Learn how to seek feedback, identify areas for improvement, and engage in lifelong learning to stay updated with industry advancements.
Proqual approved Centre 768x526 1

Inspire Institute of Technologies is Approved Satellite Centre of ProQual

Entry Requirements

Entry Requirements

  • Learners must be 16 years of age or older at the time of registration.
  • There are no strict formal academic requirements; however, applicants should have a basic secondary education
  • While prior experience is not mandatory, learners are encouraged to be working, volunteering, or undertaking placement in a healthcare or social care setting
  • Learners must possess sufficient ability in reading, writing, speaking, and understanding English to complete coursework and assessments.

What You Need to Know

This qualification is perfect for school leavers, career changers, or individuals already working in entry‑level healthcare or social care roles who want to gain formal recognition and strengthen their skills.

The course provides a strong foundation in essential care practices, including communication, safeguarding, infection control, and person‑centred support. It helps learners build confidence and competence to deliver safe and effective care.

  • Ofqual‑regulated and nationally recognised.
  • Develops practical skills for real‑world care environments.
  • Enhances employability in healthcare and social care sectors.
  • Provides a pathway to higher‑level qualifications.

Graduates can pursue roles such as healthcare assistant, support worker, care practitioner, or social care assistant in hospitals, residential homes, and community care services.

Learners can progress to advanced qualifications such as the ProQual Level 2 Certificate, Level 3 Award, or Level 4 Certificate, and eventually Level 5 Diplomas in Leadership for Health and Social Care, opening doors to supervisory and management positions.

Yes. The ProQual Level 2 Award is Ofqual‑regulated, making it recognised across the UK and internationally, which supports career mobility and global opportunities in the care sector.

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