ProQual Level 3 Certificate in Healthcare and Social Care Support Skills
The ProQual Level 3 Certificate in Healthcare and Social Care Support Skills is a nationally recognized qualification designed to help learners build essential knowledge and practical expertise in the health and social care sector. This certificate provides a strong foundation for individuals who are beginning their career journey or looking to enhance their existing skills in patient care and community support.
The course covers key areas such as safeguarding, effective communication, person‑centered care, and professional development. Learners gain valuable insights into supporting individuals in hospitals, residential care homes, and community services, ensuring they are equipped to meet diverse client needs with confidence and compassion.
Ideal for healthcare assistants, support workers, and those aspiring to progress in the care industry, this qualification improves employability and demonstrates a commitment to delivering high‑quality care. Recognized across the UK, the ProQual Level 3 Certificate also opens pathways to advanced study and specialized roles in healthcare and social care.
Whether you are starting out or seeking to strengthen your professional profile, this certificate offers the skills, credibility, and opportunities needed to succeed in a rewarding and impactful career.
Overview
Certifying Body
ProQual
Course Duration
6-12 Months
Evaluation
Assignments Based
Study Units
13-Units
Learning Mood
Online
Qualification Structure
To achieve the ProQual Level 3 Certificate in Healthcare and Social Care Support Skill: Candidates must achieve a minimum of 13 credits:
- 8 credits from the Mandatory Units, plus
- A minimum of 5 credits from the Optional Units
Optional Units
- Implement person centred approaches in health and social care
- Principles of safeguarding and protection in health and social care
- Assist in the administration of medication
- Carry out personal hygiene for individuals unable to care for themselves
- Support individuals with speech and language disorders to develop their communication skills
- Perform the non-scrubbed circulating role for perioperative procedures
- Minimise the risk of infection when transporting and storing healthcare waste
- Assist in the issuing of prescribed items
- Assist in the manufacture and assembly of medicinal products
- Assist in the preparation of documentation, materials and other items for
- manufacture and assembly of medicinal products
- Support individuals to carry out their own health care procedures
- Provide support for therapy sessions
- Contribute to the discharge of individuals to carers
- Paediatric Emergency First Aid
- Introduction to communication in health, social care or children’s and young people’s settings
- Support individuals to meet personal care needs
Contribute to the safe use of medical devices in the perioperative environment - Causes and Spread of Infection
- Prepare documentation, materials, components and other items for the preparation of aseptic products
- Introduction to duty of care in health, social care or children’s and young people’s settings
- Provide support for mobility
- Assist others to plan presentations
- Order Routine Pharmaceutical Stock
Dementia Awareness - Support individuals to manage continence
- Move and position individuals in accordance with their plan of care
Handle information in health and social care settings - The role of the health and social care worker
- Obtain and test specimens from individuals
- Prepare individuals for healthcare activities
- Assist in planning and evaluating learning activities
- Provide support to the surgical team when preparing individuals for operative and invasive procedures
- Assist the practitioner to carry out health care activities
- Work in partnership with families to support individuals
- Minimise the risk of infection during the removal of used linen
- Understand the context of supporting individuals with learning disabilities
- Select and wear appropriate personal protective equipment for work in health care settings
- Monitor and maintain the environment and resources during and after clinical / therapeutic activities
- Prepare and dress for scrubbed clinical roles
- Care for individuals with naso-gastric tubes
- The principles of Infection Prevention and Control
- Assist with the provision of a pharmacy service to meet individuals’ needs
Contribute to the effectiveness of teams - Enable individuals with behavioural difficulties to develop strategies to change their behaviour
- Reprocess endoscopy equipment
- Support individuals with cognition and learning difficulties
- Assist in testing individuals’ abilities prior to planning physical activities
Support individuals to manage dysphagia - Provide advice on foot care for individuals with diabetes
- Transport, transfer and position individuals and equipment within the perioperative environment
- Understand Sensory Loss
- Support families who are affected by Acquired Brain Injury
- Support individuals during a period of change
- Perform intravenous cannulation
- Care for individuals with urethral catheters
- Conduct routine maintenance on clinical equipment
- Assist and support individuals to use alternative and augmentative communication systems (AAC)
- Measure and record individuals’ body fluid balance in a perioperative environment
- Support parents/carers to interact with and care for their newborn baby
- Deliver training through demonstration and instruction
- Principles for implementing duty of care in health social care or children’s and young people’s settings
- Promote Child and Young Person Development
- Develop and sustain effective working relationships with staff in other agencies
- Undertake physiological measurements
- Undertake stoma care
- Assure the effective functioning of radiographic image processing equipment
- Operate equipment for intraoperative cell salvage blood collection
- Advise and inform individuals on managing their condition
- Assist others to monitor individuals’ progress in managing dysphagia
- Support carers to meet the care needs of individuals
- Maintain pharmaceutical stock
- Anatomy and Physiology for Maternity Support Workers
- Receive prescriptions from individuals
- Understand how to support individuals with autistic spectrum conditions
- Support Individuals with Specific Communication Needs
- Obtain and test capillary blood samples
- Support individuals at the end of life
- Contribute to effective multidisciplinary team working
- Analyse and present health related data and information
- Remove wound drains
- Develop activities and materials to enable individuals to reach specific communication goals
- Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process
- Support parents/carers and those in a parental role to care for babies during their first year
- Obtain a client history
- Manage the availability of physical resources to meet service delivery needs in a health setting
- Administer medication to individuals, and monitor the effects
- Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check
- Promote equality and inclusion in health, social care or children’s and young people’s settings
- Understand the impact of Acquired Brain Injury on individuals
- Support individuals to live at home
- Promote person centred approaches in health and social care
- interact with and support individuals using telecommunications
- Undertake tissue viability risk assessments
- Manufacture equipment or medical devices for individuals within healthcare
- Provide support for individuals with communication and interaction difficulties
- Monitor individuals’ progress in relation to managing their body weight and nutrition
- Assist in implementing treatment programmes for individuals with severely reduced movement/mobility
- Assist in the delivery of perioperative care and support to individuals
- Examine the feet of individuals with diabetes
- Communicate with individuals about promoting their health and wellbeing while working as a Health Trainer
- Understand How to Safeguard the Wellbeing of Children and Young People
- Support Children and Young People’s Health and Safety
- Develop Positive Relationship with Children, Young People and Others Involved in Their Care
- Working Together for the Benefit of Children and Young People
- Understand How to Support Positive Outcomes for Children and Young People
- Assessment and planning with children and young people
- Promote the wellbeing and resilience of children and young people
- Professional practice in children and young people’s social care
- Support individuals to prepare for and settle in to new home environments
- Promote positive behaviour
- Support use of medication in social care settings
- Provide information and advice to children and young people
- Support young people to move towards independence and manage their lives
- Work with children and young people in a residential care setting
- Support positive practice with children and young people with speech, language and communication needs
- Support children or young people in their own home
- Support positive attachments for children and young people
- Support individuals with autistic spectrum conditions
- Prepare, load and operate decontamination equipment
- Carry out sterilisation and product release of reuseable medical devices
- Understand how to monitor the decontamination process
- Monitor and solve customer service problems
- Plan, allocate and monitor work of a team
- Understand Stroke Care Management
- Conduct hearing assessments
- Conduct External Ear Examinations
- Carry out intravenous infusion
- Carry out blood collection from fixed or central lines
- Diabetes Awareness
- Introduction to the role and responsibilities of a Health Traine
- Establishing and developing relationships with communities while working as a Health Trainer
- Enable individuals to change their behaviour to improve their health and
- wellbeing while working as a Health Trainer
- Clinical Imaging Support Worker: Anatomy and Terminology
- Clinical Imaging Support Worker: Fundamentals of Care
- Clinical Imaging Support Worker: Radiation Protection and Awareness
- The Use of Contrast Media in Clinical Imaging
- Speech and Language Support for 11-16s: From Theory into Practice
- Speech and Language Support for 5-11s: From Theory into Practice
- Communication Support for 0-25s with Severe and Complex Needs: From
- Theory into Practice
- Speech and language support for under 5s: From theory into practice
- Receive pharmaceutical stock
- Support disabled children and young people and those with specific requirements
- Enable children and young people to understand their health and wellbeing
- Develop and agree individualised care plans for babies and families
- Understand the needs of children and young people who are vulnerable and experiencing poverty and disadvantage
- Support individuals to access education, training or employment
- Develop Comprehensive Knowledge: Gain a solid understanding of the key concepts, theories, and principles relevant to healthcare and social care support. Acquire in-depth knowledge of topics such as effective communication, health and safety procedures, safeguarding, equality and inclusion, and person-centered care.
- Enhance Practical Skills: Acquire practical skills that are essential for providing exceptional care and support. Develop proficiency in implementing communication techniques, maintaining professional boundaries, promoting individuals’ well-being, and adhering to health and safety regulations.
- Foster Empathy and Compassion: Cultivate a compassionate and empathetic approach towards individuals in need of healthcare and social care support. Understand the importance of respecting diversity, cultural differences, and promoting inclusivity in all interactions.
- Promote Person-Centered Care: Gain insights into person-centered care practices, focusing on tailoring care plans and services to meet the unique needs and preferences of individuals. Learn how to engage in meaningful conversations, actively listen, and involve individuals in decision-making processes.
- Demonstrate Professionalism: Develop a professional and ethical approach to healthcare and social care support. Understand the importance of confidentiality, respect, and maintaining professional boundaries while providing care. Acquire the skills to work effectively as part of a team and contribute to a positive and supportive care environment.
- Understand Legal and Ethical Responsibilities: Familiarize oneself with the legal and ethical frameworks that govern healthcare and social care support. Comprehend the importance of upholding individuals’ rights, ensuring privacy and dignity, and adhering to relevant codes of conduct and legislation.
- Apply Critical Thinking and Problem-Solving: Enhance critical thinking skills by analyzing complex situations and making informed decisions in the context of healthcare and social care support. Develop problem-solving abilities to address challenges that may arise in care settings.
- Gain Practical Experience: Engage in practical training and work placements to apply theoretical knowledge in real-world scenarios. Develop hands-on skills, build confidence, and understand the practical implications of delivering care and support to diverse individuals.
Inspire Institute of Technologies is Approved Satellite Centre of ProQual
Entry Requirements
- Learners must be 18 years of age or above at the time of enrolment
- Applicants should have basic secondary school education or an equivalent qualification.
- Relevant work experience in a related field is preferred.
- Learners must have a sufficient level of English language proficiency to understand course materials, participate in discussions, and complete written assessments.
What You Need to Know
This certificate is perfect for individuals starting their career in healthcare or social care, including support workers, care assistants, and those seeking to strengthen their foundational skills in patient and community care.
The ProQual Level 3 Certificate equips you with essential knowledge and practical skills in safeguarding, communication, and person‑centered care. It enhances your employability and demonstrates your commitment to delivering quality support services.
- Nationally recognized UK qualification
- Builds core healthcare and social care competencies
- Improves confidence and professional credibility
- Provides a pathway to advanced study and specialized roles
Graduates can pursue roles such as healthcare support worker, social care assistant, residential care worker, or community support officer across hospitals, care homes, and community services.
Learners can progress to higher‑level diplomas, advanced healthcare training, or management roles. It also supports entry into nursing, social work, or allied health pathways.
Yes, the ProQual Level 3 Certificate is respected across the UK and internationally, making it a valuable credential for professionals seeking global opportunities in healthcare and social care.
