ICTQual ISO 9001:2026 QMS (Quality Management System) Foundation Course

Overview

Certifying Body

ICTQual

Course Duration

5-days

Evaluation

Assignments Based

Study Units

6-Units

Learning Mood

Online

Qualification Structure

This qualification, the ICTQual ISO 9001:2026 QMS (Quality Management System) Foundation Course;

Candidates must complete the following 6 Mandatory Units,

Mandatory Unit

  • Quality Management Principles & ISO Harmonized Structure
  • ISO 9001:2026 Requirements & Risk-Based Thinking
  • Organizational Context & Stakeholder Intelligence
  • Process Architecture & Performance Thinking
  • Digital Quality Ecosystems & AI-Enabled QMS
  • Customer Experience & Continual Improvement Systems

Here are the learning outcomes for each study unit:

Quality Management Principles & ISO Harmonized Structure

  • Understand the fundamental quality management principles and their importance in delivering consistent products and services.
  • Recognize the ISO harmonized structure and how it aligns quality management with other management system standards.
  • Explain the role of leadership, process approach, and continual improvement in a QMS.
  • Identify how digital documentation systems support consistency, control, and compliance.

ISO 9001:2026 Requirements & Risk-Based Thinking

  • Understand the key requirements of ISO 9001:2026 and their role in quality assurance.
  • Explain risk-based thinking and how organizations identify risks and opportunities.
  • Recognize the importance of preventive actions and process controls in maintaining quality.
  • Identify how digital tools and data tracking help monitor risks and compliance.

Organizational Context & Stakeholder Intelligence

  • Identify internal and external factors that influence organizational performance.
  • Recognize key stakeholders and understand their needs and expectations.
  • Understand how stakeholder requirements impact quality objectives and compliance.
  • Use digital feedback and data collection tools to gather stakeholder insights.

Process Architecture & Performance Thinking

  • Understand the process-based approach and its role in achieving consistent quality outcomes.
  • Identify inputs, outputs, and interactions within organizational processes.
  • Recognize the importance of measuring performance using key indicators.
  • Understand how digital dashboards and data monitoring support process performance.

Digital Quality Ecosystems & AI-Enabled QMS

  • Recognize the role of digital platforms in managing quality documentation and workflows.
  • Understand how automation and AI technologies support quality monitoring and decision-making.
  • Identify the benefits of digital audit trails and real-time performance tracking.
  • Understand basic data security and integrity considerations in digital quality systems.

Customer Experience & Continual Improvement Systems

  • Understand how digital feedback tools and data analysis support ongoing improvement efforts.
  • Understand the relationship between customer satisfaction and quality management.
  • Identify methods used to collect and evaluate customer feedback.
  • Recognize the importance of continual improvement in enhancing quality and service delivery.
Entry Requirements

Entry Requirements

  • Learners must be at least 18 years old at the time of enrollment.
  • A minimum of a high school diploma (or equivalent qualification) is required.
  • No prior work experience or knowledge of quality management systems is required. 
  • Since the course is delivered in English, learners must demonstrate basic proficiency in reading, writing, and communication to understand course materials and participate effectively in assessments.

What You Need to Know

This course is ideal for beginners, administrative staff, supervisors, students, and professionals new to quality management, as well as those working in ISO‑certified organizations who want to understand and apply the updated ISO 9001:2026 standard.

Enrolling ensures you gain essential knowledge of ISO 9001:2026 requirements, including risk‑based thinking, process improvement, leadership involvement, and customer focus. It prepares you to support organizational compliance and enhance efficiency and customer satisfaction.

  • Comprehensive understanding of ISO 9001:2026 updates
  • Ability to conduct gap analyses and implement structured processes
  • Strengthened skills in quality compliance and continual improvement
  • Recognition as a trained professional in quality management systems

Graduates can pursue roles such as Internal Auditor, Quality Assurance Specialist, Compliance Officer, or QMS Consultant across industries including manufacturing, healthcare, IT, and services.

Learners can advance to ISO 9001 Lead Auditor training, sector‑specific ISO certifications, or senior quality management and consultancy positions.

Yes. The ICTQual ISO 9001:2026 QMS Foundation Course is internationally recognized, making it valuable for professionals seeking opportunities in multinational organizations and global markets.

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